Medical Receptionist

Job reference: #15822

Brand: Lumus Imaging

Location: Ballina

Work type: Full Time (Permanent)

Our Ballina clinic is on the lookout for their next Full Time Medical Receptionist (open to 4 days per week for the right candidate)to join their team! 

Our clinic provides essential imaging services for the local community. As a Medical Receptionist you will be providing support to patients, acting as the first point of contact to ensure a smooth experience for their appointments both in person and over the phone. In addition, you will be responsible for managing the booking of appointments through various systems, records management and working with referring medical practitioners. 

This is a full time permanent position (38 hours a week) and you will be rostered across our clinic's opening hours from 7:45am - 5pm Monday to Friday.

On offer here is:

• A strong culture of team, where you are supported by leaders and peers in a collaborative way.
• Supported continuing professional development and training to support your career
• Variety of work arrangements offering work/life balance in an organisation with a clear mission and values.
• A range of benefits including discounts major retailers, novated car leasing and corporate health insurance rates.
• Supported by experienced team members to learn new skills
• An opportunity to work in an industry that makes a difference to people’s lives

You will be responsible for all reception duties including:

• Customer service and care including greeting patients at the front desk, taking, and directing incoming telephone calls
• Make radiology exam bookings
• General Clerical Duties
• Patient record management with exceptional data entry skills
• Liaising with other receptionist, referring doctors and other medical professionals in a courteous manner
• Medicare, DVA, Health fund and work cover billing and banking

Benefits and Wellbeing

As part of working for Lumus, you will have access to a range of benefits including:

• Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
• Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
• Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
• Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
• Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.

**Applications close 16/05/25, applications will be reviewed and interviewed as they are received **

Our commitment to diversity and inclusion

 Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

Lumus is a part of the Commonwealth Government's Veteran Employment Committment (VEC) and has been recognised as a Veteran Employment Supporter. Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply.

How To Apply

Please click the ‘Apply Now’ button to complete the pre-screening questions and submit your application.