Clerical in Charge

Job reference: #12924

Brand: Lumus Imaging

Location: Chermside

Work type: Full Time (Permanent)

About us

Lumus Imaging is part of Healius Limited, one of Australia's leading healthcare companies, Healius is synonymous with quality, affordable and accessible healthcare for all Australians. It has an expansive network of pathology laboratories, collection centres and diagnostic imaging centres. Through this footprint and its 10,500+ people, Healius provides specialty diagnostic services to consumers and their referring practitioners. Healius provides quality healthcare services that are easily accessible and cost efficient, while supporting the coordination and continuity of quality patient care.

Do you have medical imaging administration experience?  Are you seeking a next step in your career or looking for a change?

We have an opportunity in our administration leadership team for a Clerical in Charge to join our team based in our St. Vincents, Chermside clinic. This would be the perfect opportunity for a senior healthcare administration team member looking to advance their career, or for an experienced Clerical In Charge / Head Receptionist / Medical Secretary looking for a change.

As Clerical In Charge, you are pivotal in ensuring smooth operations and the best patient experience and must be comfortable problem solving and troubleshooting on a regular basis.

This exciting opportunity is offered on a permanent full time basis.

The successful candidate will work a 38 hours week and be rostered over our clinic hours which are Monday to Friday from 7am - 10pm.  Saturday and Sunday shifts are also available if interested. 

What is on offer?

• Supported career development
• An opportunity to make a difference
• Experienced team of healthcare professionals
• Permanent employment benefits including annual leave, corporate discounts & more!

Key responsibilities include:

• Recruiting, onboarding, mentoring and developing the clerical team
• Clerical rostering, supervision of workflow processes within the department, staff management processes including 
  performance management and appraisals. 
• Day to day practice management ensuring efficient workflows of approx 15 team members
• Delivering exceptional patient experience
• Billing and account management i.e. Medicare resubmissions
• Patient record management
• Active leadership by participating in Clinical meetings and partnering with peer leaders across our network of clinics
• Manage grievances where possible and escalate as appropriate.
• Delegate tasks, give directives and ensure effective understanding and compliance as 
  required by team member.
• Required to work across multiple areas of the department to cover leave

The successful candidate will have:

• Previous administration experience in a medical / healthcare environment
• Experience working closely with department modality managers
• Working knowledge of RIS and Patient Archiving Communication systems
• Working knowledge of all relevant policies and procedures and must ensure compliance with such policies. 
• Understand MBS rulings and intricacies. 
• Excellent communication and organisation skills
• Attention to detail and high levels of accuracy
• Empathy
• Practical approach and can-do attitude

Benefits and Wellbeing

As part of working for Healius, you will have access to a range of benefits including:

• A marketplace of exclusive discounts and vouchers from leading Australian and online retailers.
• Corporate health insurance discounts, banking benefits and novated leasing consultations.
• An e-learning platform with access to a library of courses and learning paths.
• An Employee Assistance Program dedicated to employee health and wellbeing provided by professional coaches.
• Fitness Passport – access fitness centres across Australia at a subsidised rate
• Career growth opportunities across the Healius network
• Being a part of a large ASX-listed organization focused on delivering positive outcomes to all Australians

Our commitment to diversity and inclusion

 Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

Healius is committed to supporting Veteran Employment - Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply.

How To Apply

Please click the ‘Apply Now’ button to complete the pre-screening questions and submit your application.

If you would like further details please email careers@healius.com.au.

See more of our jobs at www.healiuscareers.com and follow us on LinkedIn.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.