Clerical

Job reference: #11892

Brand: Lumus Imaging

Location: Horsham

Work type: Casual (Casual)

About us

Lumus Imaging is part of Healius Limited, one of Australia's leading healthcare companies, Healius is synonymous with quality, affordable and accessible healthcare for all Australians. It has an expansive network of pathology laboratories, collection centres and diagnostic imaging centres. Through this footprint and its 10,500+ people, Healius provides specialty diagnostic services to consumers and their referring practitioners. Healius provides quality healthcare services that are easily accessible and cost efficient, while supporting the coordination and continuity of quality patient care.

Position Summary

Join Lumus Imaging as a Receptionist at our Radiology Reception in Horsham and embark on a rewarding career where customer service and exceptional phone manner are valued. The Medical Receptionist is responsible for providing high-quality reception and administrative support within Lumus Imaging. This role ensures smooth and efficient functions, delivering excellent patient care and service. The Medical Receptionist will be the first point of contact for patients, ensuring their experience is positive and welcoming.

We are currently seeking a dedicated individual to working casual hours, assisting with covering leave. Reception hours are from 8am – 6pm, with a number of different shift options.

On offer here is:

• A strong culture of team, where you are supported by leaders and peers in a collaborative way.
• Supported continuing professional development (CPD) to build a long-term career within Lumus.
• Variety of work arrangements offering work/life balance in an organisation with a clear mission and values.
• A range of benefits including discounts major retailers, novated car leasing and corporate health insurance rates.
• Work for a large ASX listed organisation which is focused on delivering positive outcomes to all Australians.
• Supported by experienced team members to learn new skills
• An opportunity to work in an industry that makes a difference to people’s lives

Key Responsibilities

Patient Interaction:

• Greet patients and visitors in a professional and considerate manner.
• Manage patient appointments, including scheduling, rescheduling, and cancellations.
• Answer phone calls, emails, and other communications promptly and professionally.
• Manage patient records, ensuring confidentiality and compliance with privacy laws.
• Process billing and payments, including Medicare and private health insurance and DVA claims.
• Coordinate with radiologists, technologists, and other health care professionals to ensure effective workflow.

Benefits and Wellbeing

As part of working for Healius, you will have access to a range of benefits including:

• A marketplace of exclusive discounts and vouchers from leading Australian and online retailers.
• Corporate health insurance discounts, banking benefits and novated leasing consultations.
• An e-learning platform with access to a library of courses and learning paths.
• An Employee Assistance Program dedicated to employee health and wellbeing provided by professional coaches.
• Fitness Passport – access fitness centres across Australia at a subsidised rate
• Career growth opportunities across the Healius network
• Being a part of a large ASX-listed organization focused on delivering positive outcomes to all Australians

Our commitment to diversity and inclusion

 Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

How To Apply

Please click the ‘Apply Now’ button to complete the pre-screening questions and submit your application.

If you would like further details please email careers@healius.com.au.

See more of our jobs at www.healiuscareers.com and follow us on LinkedIn.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.