Clerical Supervisor

Job reference: #18371

Brand: Lumus Imaging

Location: Launceston

Work type: Full Time (Permanent)

Be a Foundational Team Member in a State-of-the-Art Clinic

Are you ready to take the next step in your career? Lumus Imaging, one of Australia’s most trusted and reputable radiology providers, is opening its very first clinic in Tasmania – and we want you to be part of it!

This is a unique opportunity to join the team at the launch of our brand-new, purpose-built radiology clinic located in the heart of Launceston’s health hub.

Why Join Lumus Imaging?

• Unique Opportunity: Play a key role in shaping the future of our flagship Tasmanian clinic from the ground up.
• Innovative Environment: Work in a state-of-the-art facility designed to deliver exceptional patient care.
• Growth & Potential: Enjoy genuine opportunities for professional development and long-term career progression.
• Supportive Team: Join a passionate, collaborative team that lives our values of excellent care, working together, and empathy for everyone.
• Work–Life Balance: Benefit from Monday–Friday daytime hours and the support of an organisation that values your wellbeing.
• Employee Benefits: Access discounts at major retailers, corporate health insurance rates, novated car leasing, and supported continuing professional development (CPD).

About the Role

As our Clerical Supervisor, you’ll be an integral member of the leadership team, responsible for overseeing the smooth daily operations of the clinic. You’ll lead a small, dynamic administrative team and help establish efficient workflows, ensuring patients receive the highest level of care and service.

Reporting directly to the Operations Manager, you will help shape the clinic’s culture, drive excellence in customer service, and implement best practices in administration and patient management.

Key Responsibilities:

• Lead, train, and mentor a team of clerical staff.
• Manage all aspects of front desk operations and practice administration.
• Oversee appointment bookings, patient record management, and Medicare billing.
• Maintain a positive, patient-focused environment.
• Contribute to continuous improvement of clinic processes and service delivery.

What You’ll Bring:

• Previous experience in health administration or a supervisory role (radiology or medical setting preferred).
• Strong leadership and people-management skills.
• Excellent communication and organisational abilities.
• A proactive attitude and a genuine passion for patient care.

Benefits and Wellbeing

As part of working for Lumus Imaging, you will have access to a range of benefits including:

• Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
• Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
• Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
• Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
• Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.

Our commitment to diversity and inclusion

Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

How To Apply

Please click the ‘Apply Now’ button to complete the pre-screening questions and submit your application.

If you would like further details please email us at:

LumusImaging.Careers@lumusimaging.com.au

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