Head Secretary

Job reference: #18313

Brand: Lumus Imaging

Location: Merewether

Work type: Full Time (Permanent)

About us

At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life.

Lumus Imaging, harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people.

Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.

Join Our Team at Lingard Private Hospital – Head Secretary
Full-time | Monday to Friday, 8:00 am – 4:00 pm

At Lumus Imaging, we’re committed to delivering exceptional care and ensuring every patient experience is a positive one. We’re now seeking an experienced and motivated Head Secretary to join our team at Lingard Private Hospital.

This is a hands-on leadership role within a high-pressure medical reception environment, ideal for someone who thrives on organisation, teamwork, and delivering excellence in patient care.

About the Role

As the Head Secretary, you’ll oversee the daily operations of our reception area, ensuring smooth workflow and efficient patient service. You’ll be responsible for coordinating a small, dedicated team while managing your own front-of-house duties.

Your responsibilities will include:

• Overseeing the daily workflow and ensuring the reception runs seamlessly

• Supervising 1–2 team members each day (with 5 overall direct reports)

• Managing patient bookings, enquiries, and billing processes with accuracy and professionalism

• Providing administrative support to clinical teams to maintain an efficient, patient-centred service

• Maintaining high standards of confidentiality, organisation, and communication across all areas

Hours: 8:00 am – 4:00 pm, Monday to Friday

What We’re Looking For

• Experienced: Previous experience in a medical reception or administrative leadership role (hospital experience highly regarded)

• Organised & efficient: Able to manage multiple priorities in a high-pressure environment

• Tech-savvy: Confident using clinical and booking systems, with strong attention to detail

• Leadership-focused: Able to mentor and guide a small team while fostering a collaborative culture

• Professional & compassionate: Maintains composure under pressure and delivers exceptional patient service

• Adaptable: Willing to assist across departments and support broader hospital operations when required

Benefits and Wellbeing

As part of working for Lumus Imaging, you will have access to a range of benefits including:

• Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
• Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
• Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
• Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
• Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.

Our commitment to diversity and inclusion

Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

How To Apply

Please click the ‘Apply Now’ button to complete the pre-screening questions and submit your application.

If you would like further details please email us at:

LumusImaging.Careers@lumusimaging.com.au

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