Medical Receptionist - Hybrid

Job reference: #17437

Brand: Lumus Imaging

Location: Nundah

Work type: Full Time (Permanent)

About us

At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life.

Lumus Imaging, harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people.

Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country.

The Lumus Imaging team in Nundah are hiring a Full Time and a Casual Medical Receptionist to join their team. This role is a hybrid role combining working from home and working on site as a part of a larger team.

As a Medical Receptionist you will play an essential role in the experience our patients have when they visit our clinic for medical imaging appointments. Your day-to-day responsibilities will be providing reception services and acting as the first point of contact for patients and practitioners. This role is ideal for someone who has previous experience collaborating with people both face to face and over the phone as well as being able to navigate various technology and systems. 

💡 What’s on Offer

• Competitive Salary with our recently updated EBA
• Work-from-home flexibility – enjoy the balance of working remotely while staying connected to a supportive team. This role balances working from home with onsite work. Expectation for a full-time employee would be 40% of shifts working from home.
• Comprehensive training – in-person onboarding (approx. 4 weeks) to set you up for success.
• Ongoing support – remote help available whenever you need it via phone and Teams.
• Company-provided equipment – Working from home set up supplied.
• Career progression – join a growing business where your contributions are valued and recognised.

We have a position available for Permanent Full Time and Casual (cover sick and annual leave) - please indicate in your application your preference. 

Our Nundah clinic is open Monday to Friday, 8.00 - 4.30pm and on Saturdays from 8:00-12pm - penalty rates apply for Saturday shifts. 

Travel to our sister clinic in Sandgate is required for all Medical Reception team members. 

On offer here is:

• A strong culture of team, where you are supported by leaders and peers in a collaborative way.
• Permanent Full-Time role with annual and personal leave benefits 
• Variety of work arrangements offering work/life balance in an organisation with a clear mission and values.
• A range of benefits including discounts major retailers, novated car leasing and corporate health insurance rates.
• Supported by experienced team members to learn new skills.
• An opportunity to work in an industry that makes a difference to people’s lives.

You will be responsible for all reception duties including:

• Customer service and care
• Scheduling procedures and scans
• General Clerical Duties
• Patient record management
• Medicare billing and banking

Benefits and Wellbeing

As part of working for Lumus Imaging, you will have access to a range of benefits including:

• Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
• Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
• Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
• Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
• Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.

Our commitment to diversity and inclusion

Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

How To Apply

Please click the ‘Apply Now’ button to complete the pre-screening questions and submit your application.

If you would like further details please email us at:

LumusImaging.Careers@lumusimaging.com.au

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