Medical Secretary

Job reference: #14740

Brand: Lumus Imaging

Location: Orange

Work type: Full Time (Permanent)

About the role:

Join Lumus Imaging as a Medical Receptionist at our Bloomfield Medical Centre, Orange and embark on a rewarding career where customer service and exceptional phone manner are valued. This role ensures smooth and efficient functions, delivering excellent patient care and service. The Medical Receptionist will be the first point of contact for patients, ensuring their experience is positive and welcoming.  Candidates with strong customer service skills from administration, retail or hospitality backgrounds encouraged to apply.

On offer here is:

• A strong culture of team, where you are supported by leaders and peers in a collaborative way.
• Supported continuing professional development (CPD) to build a long-term career within Lumus.
• Variety of work arrangements offering work/life balance in an organisation with a clear mission and values.
• A range of benefits including discounts major retailers, novated car leasing and corporate health insurance rates.
• Supported by experienced team members to learn new skills
• An opportunity to work in an industry that makes a difference to people’s lives

Key Responsibilities

• Greet patients and visitors in a professional and considerate manner.
• Manage patient appointments, including scheduling, rescheduling, and cancellations.
• Answer phone calls, emails, and other communications promptly and professionally.
• Manage patient records, ensuring confidentiality and compliance with privacy laws.
• Process billing and payments, including Medicare and private health insurance and DVA claims.
• Coordinate with radiologists, technologists, and other health care professionals to ensure effective workflow.

Benefits and Wellbeing

As part of working for Healius, you will have access to a range of benefits including:

• Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
• Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
• Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
• Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
• Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.

If you would like further details please email careers@healius.com.au.

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Healius is committed to responding to every applicant.