Marketing & Customer Experience Coordinator

About us

At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life. Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2000 diagnostic imaging experts and support staff across 135 sites right around the country. At Lumus Imaging, we are committed to affordable, accessible, and timely diagnostic services to the communities of Australia. And we do that by living our values every day

How This Role Will Transform Your Career                                                                                                        

Starting your journey with Lumus opens doors to endless possibilities in digital marketing. You'll gain hands-on experience across multiple digital platforms and develop expertise in:
•    Campaign planning and execution across social media channels
•    Monitoring and reporting on key performance indicators across various digital channels using tools like Google Analytics, social media insights, and email marketing software.
•    Work with cross-functional teams, including business development, product development, and design, to ensure consistent messaging and branding.

Why You'll Enjoy Working Here                                                                                                                              

Lumus combines knowledge and expertise with the empathy and care of our staff. Our collective experience and drive for excellence motivate us to seek and provide the truth.  We acknowledge, listen to and recognise the contribution we all make Our curiosity and commitment to improved health and wellbeing push us forward.
Why You Will Be Excited About This Role
This newly created role is perfect for someone with a passion for digital marketing who is eager to learn and contribute to all aspects of marketing. You will work closely with the Head of Marketing to execute campaigns, manage digital platforms, and analyze performance data. We need a self-starter, who knows how to work autonomously in a small team. We are accepting candidates nationally, aligned with our footprint of sites. 
 
What You’ll Be Doing;
•    Assist in creating high-quality content, including campaigns, online and offline channels, graphic design and B2B & B2C marketing materials                                 
•    Support the planning, scheduling, and posting of content across social media channels. Engage with followers and monitor social media performance.
•    Help design, build, and distribute email campaigns. Monitor open rates, click-through rates, and overall campaign effectiveness.
•    Assist with basic search engine optimization (SEO) tasks, including keyword research, on-page optimization, and content optimization. Help manage paid search campaigns (Google Ads).
•    Assist with updates to the company website, ensuring content is current and engaging. Work with the team to implement improvements based on user experience (UX) insights.
•    Conduct research on industry trends, competitors, and target audience behaviours to support the development of marketing strategies.
 
These are the type of attributes & skills you would possess:
•    Bachelor’s degree in Marketing, Communications, Business, or a related field
•    Proven experience in digital marketing, internships included                                                    
•    Familiarity with digital marketing tools and platforms (e.g., Google Analytics, social media management tools, email marketing software)
•    Basic understanding of SEO, SEM, and content marketing principles
•    Strong written and verbal communication skills
•    Creativity and a keen eye for detail
•    Ability to multitask and manage time effectively
•    A proactive, can-do attitude with a willingness to learn and grow
 

Benefits, Perks and Wellbeing

As part of working for Healius, you will have access to a range of benefits & perks including:

• Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).

• Fitness Passport – Access top fitness centres across Australia at a subsidised rate

• Corporate health insurance discounts, banking benefits and novated leasing packaging

• An e-learning platform with access to a library of courses and learning paths

• An Employee Assistance Program (EAP) dedicated to employee health and wellbeing provided by professional coaches

Our Commitment to Diversity And Inclusion

QML Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

Healius is committed to supporting Veteran Employment - Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply.

How To Apply

Please click the ‘Apply Now’ button to complete the pre-screening questions and submit your application.

If you would like further details please email careers@healius.com.au.

See more of our jobs at www.healiuscareers.com and follow us on LinkedIn.