Medical Receptionist

Job reference: #14647

Brand: Lumus Imaging

Location: Varsity Lakes

Work type: Full Time (Permanent)

Our team in Varsity Lakes are on the lookout for a permanent Full Time Medical Receptionist to join them in providing the best service and care to our patients.

As a Medical Receptionist you will be providing face to face support to patients, acting as the first point of contact to ensure a smooth experience for their appointments. In addition, you will be responsible for supporting the booking of appointments, and working with referring medical practitioners.

This is a Full Time position working 38 hours per week.

Lumus Imaging is committed to the wellbeing of our people, patients, and communities which we serve. At Lumus we harness all the knowledge and expertise we have gained over the last 30 years and combine it with the empathy and care of our people.

On offer here is:

• A strong team culture where you are supported by leaders and peers in a collaborative way.
• Supported by experienced team members to learn new skills
• Ongoing growth opportunities to build a long-term career within Lumus.
• An opportunity to work in an industry that makes a difference to people's lives
• Work for a large ASX listed organisation which is focused on delivering positive outcomes to all Australians.

You will be responsible for all reception duties:

• Deliver high quality patient care when performing all clerical duties.
• General clerical duties, including taking incoming phone calls, responding to email enquiries, and accurate data entry skills.
• Exceptional customer service and care, including greeting patients at the front desk, actioning electronic/faxed referrals, and online enquiries and bookings.
• Schedule radiology exam appointments, including XR, Ultrasound, CT, Mammogram, MRI and interventional procedures.
• Patient record management in line with privacy and confidentiality policies.
• Liasing with other receptionists, radiographers, sonographers, Radiologists, referring doctors and other medical professionals, in a professional and courteous manner.
• Medicare, DVA and Work Cover billing and banking.

We are looking for someone who:

• Has previous administration and customer/patient care experience.
• Has exceptional customer service and strong communication skills.
• Is proactive, cooperative and performs well in a fast paced environment.
• Has an interest and desire to learn and improve.
• Please note: knowledge of Radiology, Medicare and DVA is advantageous, but not essential.

Benefits and Wellbeing

As part of working for Healius, you will have access to a range of benefits including:

• Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
• Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
• Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
• Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
• Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.

How To Apply

Please click the ‘Apply Now’ button to complete the pre-screening questions and submit your application.

If you would like further details please email careers@healius.com.au.

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Healius is committed to responding to every applicant.