Clerical Co-Ordinator

Job reference: #14804

Brand: Lumus Imaging

Location: Wantirna

Work type: Full Time (Permanent)

About us

Lumus Imaging is part of Healius Limited, one of Australia's leading healthcare companies, Healius is synonymous with quality, affordable and accessible healthcare for all Australians. It has an expansive network of pathology laboratories, collection centres and diagnostic imaging centres. Through this footprint and its 10,500+ people, Healius provides specialty diagnostic services to consumers and their referring practitioners. Healius provides quality healthcare services that are easily accessible and cost efficient, while supporting the coordination and continuity of quality patient care.

Lumus Imaging is seeking a dedicated Clerical Coordinator to support our Eastern Region, which includes three private hospitals, two community clinics, and three medical centres with approximately 40 full-time equivalent (FTE) staff.

This full-time, permanent role is based at Knox Private Hospital and reports to Knox Clerical Supervisor

About the Role

As a key member of our team, you will be responsible for coordinating clerical operations across the Eastern Region, ensuring smooth workflow and effective rostering. Your responsibilities will include:

• Collaborating with CICs in the Eastern Region to manage rostering requirements.
• Overseeing the rostering of casual clerical staff using the Kronos Workforce Dimension Platform.
• Applying strong organisational and planning skills to ensure appropriate staffing coverage for annual leave and unplanned absences.
• Making effective last-minute adjustments to maintain operational efficiency.
• Managing e-referrals via the Medicalis platform for the region.
• Assisting HR and CICs in the recruitment of clerical staff.
• Working closely with the SCL, customer service SME, and CICs to manage Medallia feedback.
• Escalating issues to the Operations Manager or Workflow Coordinator when reporting turnaround times are impacted.
• Performing clerical duties as required to stay informed of industry trends and best practices.

About You

We’re looking for a proactive and adaptable professional with a can-do attitude and a collaborative mindset. Success in this role requires:

• Strong communication and interpersonal skills
• Excellent problem-solving and decision-making abilities
• The ability to thrive in a fast-paced and dynamic environment.

Benefits and Wellbeing

As part of working for Healius, you will have access to a range of benefits including:

• Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
• Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
• Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
• Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
• Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.

Our commitment to diversity and inclusion

 Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

Healius is a part of the Commonwealth Government's Veteran Employment Committment (VEC) and has been recognised as a Veteran Employment Supporter. Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply.

How To Apply

Please click the ‘Apply Now’ button to complete the pre-screening questions and submit your application.

If you would like further details please email careers@healius.com.au.

See more of our jobs at www.healiuscareers.com and follow us on LinkedIn.

Healius is committed to responding to every applicant.