Medical Receptionist

Job reference: #15054

Brand: Lumus Imaging

Location: Werribee

Work type: Full Time (Permanent)

About us

oin our team at Lumus Imaging and become part of a company that is dedicated to the wellbeing of our people, patients, and communities. With over 30 years of experience, Lumus combines knowledge and expertise with the empathy and care of our staff.

We are currently seeking a Full Time or Part time receptionist to join our team at Mercy public hospital in werribee Monday – Friday, plus over time shifts weekend and public holidays

With a focus on patient care and team culture, we are looking for enthusiastic candidates who share our core company values of excellent care, working together and empathy for everyone.  We are committed to training and development at every stage of your career and invest heavily in continuous professional development.

Werribee Mercy Hospital, located just 25 km west of Melbourne on the Princes Highway, is a dynamic public general hospital offering a wide range of services, including surgical, maternity, orthopaedic, and a 24-hour emergency department. Since opening in January 1994, the hospital has grown rapidly to meet the needs of Melbourne’s fast-growing western suburbs. A new emergency department is currently underway with a view to have it completed late 2026, The expansion will increase treatment spaces from 33 to 67. This includes four new resuscitation bays, 16 short stay beds and 36 emergency care cubicles to care for a rapidly growing population.

As a receptionist at Lumus, you will enjoy the following benefits:

• A strong team culture, where leaders and peers support each other in a collaborative environment.
• Supported continuing professional development (CPD) to help you build a long-term career within Lumus.
• Flexible work arrangements that promote work-life balance, all within an organization that upholds a clear mission and values.
• Access to various benefits, including discounts at major retailers, novated car leasing options, and corporate health insurance rates.
• The opportunity to work for a large ASX-listed organization that is focused on delivering positive outcomes to all Australians.
• Guidance and support from experienced team members to help you learn new skills.
• The chance to work in an industry that makes a real difference in people's lives.

In this role, your responsibilities will include:

• Providing exceptional customer service and care, including greeting patients at the front desk and handling incoming telephone calls.
• Managing radiology exam bookings.
• Performing general clerical duties.
• Efficiently managing patient records with exceptional data entry skills.
• Maintaining courteous communication with other receptionists, referring doctors, and medical professionals.
• Handling billing and banking tasks related to Medicare, DVA, health funds, and work cover.

Benefits and Wellbeing

As part of working for Healius, you will have access to a range of benefits including:

• Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
• Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
• Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
• Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
• Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.

Our commitment to diversity and inclusion

 Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

Healius is a part of the Commonwealth Government's Veteran Employment Committment (VEC) and has been recognised as a Veteran Employment Supporter. Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply.

How To Apply

Please click the ‘Apply Now’ button to complete the pre-screening questions and submit your application.

If you would like further details please email careers@healius.com.au.

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Healius is committed to responding to every applicant.