Collection Lead
Job reference: #13664
Brand: Abbott Pathology
Location: 46 Sir Donald Bradman, Mile End SA 5031 (Abbott Pathology)
Why You Will Be Excited About This Role
At Abbott Pathology (a part of Healius), we all have one thing in common, we are passionate about making a difference to the health of Australians.
And right now, it's a pretty exciting time to join us, as we transform into a stronger, more agile organisation focused on creating excellent customer & patient experiences, smarter ways of working, and building a great place to work.
As a Pathology Collector Lead, you will be at the forefront of this as you mentor, guide and manage your team of Pathology Collectors to ensure they have the support & resources needed to provide quality care to their patients.
Our pathology collectors are core to our business, as the friendly faces behind the first hello when a customer comes in to get a pathology test, and you will be leading from the front to ensure that your team, and customers have a positive experience.
You will be a part of something pretty special as you join our network of passionate pathology collectors & collector leads and our mission to be the best pathology provider in Australia.
Why You Will Like Working Here
As a Pathology Collector Lead, you will be supported and given the resources to thrive in your job, this means clear lines of communication with your manager and ongoing support.
You will be recognised for your contribution & the impact you make to the lives of our customers with our Reward & Recognition program, and milestones will be celebrated, (many of our employees have worked with us for 5+, 10+ and even 20+ years!).
Looking to grow your career? We have clear career progression paths that include advancement to business managerial roles across broader areas. You have the opportunity to move up, side-step or have exposure to other areas of the business.
A Bit About Us
Healius has an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia.
We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia’s largest and most complex private and public hospitals, to small Indigenous Australian communities.
This means that you will be working in a business large enough to offer you job stability & security, interstate mobility and the opportunity to fulfil your career ambitions.
What You Will Be Doing
As Collection Lead, you will be reporting to the Area Manager and will be responsible for the management of a designated area of ACC (Accredited Collection Centre) sites and the coordination of day-to-day operations, as well as providing leadership to a team of pathology collectors, ensuring the delivery of a high standard of clinical and customer service.
Using your exceptional leadership and relationship building skills, you will be ensuring that your team are placed in the right roles and are equipped to fulfill their roles to a high quality through regular check ins, on-going support and managing training (working with our Collector Trainers).
As well as leading your team of Pathology Collectors, you will be working with a range of stakeholders including Collection Trainers, Area Managers and other senior management.
This role will ensure that designated (ACC) sites meet all People & Culture, Workplace Health & Safety requirements, and relevant accreditation standards.
What Type of Person Will Be Successful
To be successful in this role, you will be an experienced Pathology Collector and will be a natural people leader, using your passion to develop, mentor and support your team to create a positive and meaningful team culture and enable them to provide quality patient care.
These are the type of attributes & skills you would possess:
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A sound knowledge of & experience in the pathology industry and 5 + years' experience as a Pathology Collector
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Proven ability and experience in leading teams
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Capable of functioning autonomously and prioritising your work and the work of others within established policies, guidelines, and procedures
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The ability to identify new or improved opportunities and processes to enhance organisational strategy
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Well-developed administrative skills
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Effective communication and interpersonal skills with the ability to adapt style based on the needs of the audience
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Ability to summarise information and required actions into simple concise terms that your team can understand
Vaccination Requirements
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Vaccine preventable disease evidence such as Hepatitis B is a requirement of this role
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Other vaccinations based on location may be required / setting
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Benefits, Perks and Wellbeing
As part of working for Healius, you will have access to a range of benefits & perks including:
• Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
• Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
• Corporate health insurance discounts, banking benefits and novated leasing salary packaging. consultations
• Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
• Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.
Our Commitment to Diversity And Inclusion
Abbott Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.
Healius is a part of the Commonwealth Government's Veteran Employment Committment (VEC) and has been recognised as a Veteran Employment Supporter. Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply.
How To Apply
Please click the ‘Apply Now’ button to complete the pre-screening questions and submit your application.
If you would like further details please email careers@healius.com.au.
See more of our jobs at www.healiuscareers.com and follow us on LinkedIn.
Healius is committed to responding to every applicant.