Business Manager

Job Reference 19164

Why You Will Be Excited About This Role

At Healius, we share one purpose: making a difference to the health of Australians. Right now, it’s an exciting time to join us as we transform into a stronger, more agile organisation focused on creating exceptional patient experiences, smarter ways of working, and building a great place to work.

This is an opportunity to take on a senior leadership role with one of Australia’s leading healthcare providers. As Business Manager, you’ll have the autonomy and influence to shape regional operations, drive commercial success, and deliver exceptional patient experiences. You’ll lead a large, diverse team across QLD, champion innovation, and play a key role in transforming how we deliver pathology services.

About Us

QML Pathology is a Healius business. Healius has an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia. We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia’s largest and most complex private and public hospitals, to small Indigenous Australian communities. This means that you will be working in a business large enough to offer you job stability & security, interstate mobility and the opportunity to fulfil your career ambitions.

What You Will Be Doing

As a Business Manager, you will lead a designated portfolio of sites across QLD, ensuring every site delivers a consistent, high-quality experience for patients and providers. This is a strategic and operational leadership role where you’ll combine commercial acumen with people leadership to achieve outstanding results.

Your key responsibilities include:

• Drive performance and growth for your portfolio by delivering revenue strategies aligned with national business goals.
• Lead commercial initiatives through targeted business development, operational improvements, and service enhancements to support patient satisfaction (NPS).
• Track and report on performance including revenue, profitability, and key operational metrics.
• Enhance patient and provider experience by embedding service standards and maintaining a compelling value proposition across all sites.
• Ensure operational excellence and compliance with WHS, quality, and regulatory standards.
• Lead and develop high-performing teams across a large, geographically dispersed network.
• Collaborate with senior leaders to translate national growth and transformation priorities into actionable regional plans.
• Oversee site development activities including planning, lease transitions, and CAPEX in line with the network plan.
• Drive cross-functional alignment with Clinical, Operational, and Corporate teams to deliver integrated outcomes.

What Type of Person Will Be Successful

You’re a strategic leader who thrives in complex operational environments. To be successful in this role, you bring proven experience in senior leadership roles within healthcare or related industries, managing large teams and multi-site operations.

Key attributes include:

• Strong leadership and team development skills and experience.
• Expertise in operational management and compliance.
• Ability to drive revenue growth and optimise performance.
• Skilled in stakeholder engagement and change management.
• Proficient in data-enabled performance tracking and continuous improvement.

We believe everyone leads, no matter what role they are in. Our ways of leading are the behaviours that we expect our people to embody and are: Customer Focused, Accountable, Collaborative, Credible & Resourceful.

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Benefits, Perks and Wellbeing

As part of working for Healius, you will have access to a range of benefits & perks including:

• Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).

• Fitness Passport – Access top fitness centres across Australia at a subsidised rate

• Corporate health insurance discounts, banking benefits and novated leasing packaging

• An e-learning platform with access to a library of courses and learning paths

• An Employee Assistance Program (EAP) dedicated to employee health and wellbeing provided by professional coaches

Our Commitment to Diversity And Inclusion

[[subbrand]] is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

Healius is committed to supporting Veteran Employment - Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply.

How To Apply

Please click the ‘Apply Now’ button to complete the pre-screening questions and submit your application.

If you would like further details please email careers@healius.com.au.

See more of our jobs at https://healiuscareers.com.au/Pathology/ and follow us on LinkedIn.