Commercial Administration Coordinator

Job Reference: 17635 

Why You Will Be Excited About This Role

At Healius, we all have one thing in common, we are passionate about making a difference to the health of Australians.  And right now it's an exciting time to join us, as we transform into a stronger, more agile organisation focused on excellent customer & patient experiences, smarter ways of working, and building a great place to work, joining our mission to be the best pathology provider in Australia.

Dorevitch Pathology is one of Australia’s leading comprehensive clinical laboratory and pathology services. Based in Victoria for more than 50 years, we are dedicated to meeting the needs of the doctors and patients of Victoria.  Our vast spectrum of pathology testing services and collection centres are maintained by a dedicated team of highly qualified, professional individuals delivering an extensive, reliable and quality service.  Dorevitch Pathology is part of the broader Healius Pathology Pty Ltd network of specialist pathologist practices. As such, Dorevitch Pathology has the governance and support infrastructure that comes with being part of a top 100 ASX publicly listed entity.

What You Will Be Doing

A full-time opportunity currently exists within our Dorevich Commercial team for a Commercial Liaison Officer, based at our Head Office in Heidelberg.

This is an exciting, hands-on role where no two days are the same. Drawing on your strong administrative, quoting and bookkeeping experience, you’ll play a key role in supporting our commercial operations and driving business success.

Your ability to juggle multiple priorities, work collaboratively with internal teams, and deliver exceptional service to our clients will see you thrive in this fast-paced and rewarding position.

Your key responsibilities will include:

• Providing proactive support to the B2B Manager
• Daily management of Government and private sector contracts
• Coordinating and responding to internal team and external client requests
• Preparing and managing quotes, invoices and agreements with precision and attention to detail
• Negotiating, upselling and maintaining commercial services to drive business growth
• Coordinating onsite client activities and service delivery
• Undertaking a range of administrative duties, including document preparation and record management
• Assisting with the development and maintenance of Standard Operating Procedures (SOPs)

What Type of Person Will Be Successful

We’re looking for someone who brings both professional expertise and a positive, can-do attitude to our team.

These are the type of attributes & skills you would possess:

• Proven experience in bookkeeping, quoting and general administration
• A background in managing large private sector and Government contracts
• Expert problem-solving skills with the ability to think outside the box and find smart solutions
• Exceptional organisational abilities, with a natural talent for prioritising and meeting deadlines
• Five-star customer service skills, with a focus on building and maintaining strong professional relationships
• A collaborative team player who takes initiative and thrives under pressure
• The ability to quickly learn and adapt to new systems and industry processes
• Knowledge of Laboratory Information Systems, particularly ULTRA (advantageous, but not essential)
• Familiarity with Australian/New Zealand Standard 4308 (specimen collection and drug detection procedures) (advantageous)