Customer Experience Administrator - Data Entry
Date: 14 Jan 2026
Location: Heidelberg, Victoria, AU, 3084
Company: Healius
Job Reference: 18723
Location: Heidelberg VIC 3084
Schedule: Afternoon/Evening position from 4pm to midnight on Tuesdays, Wednesdays, and Fridays
About Us
Healius Limited is one of Australia’s leading publicly listed healthcare companies. The Healius pathology subsidiary SDS Pathology is an amalgamated business compromised of several well-established brands across Australia.
Dorevitch Pathology is a leading private provider of pathology and diagnostic services throughout Victoria. Our central Heidelberg laboratory is currently seeking an experienced team member to join our professional Data Entry team.
About The Role
Based at our Heidelberg Laboratory, we are currently seeking an experienced and motivated team member to join our professional and friendly Data Entry team.
Your Skills will include:
- Proficient typing skills with the ability to touch type
- Strong attention to detail and accuracy
- Ability to work to strict time constraints
- Sound computer skills
- Strong verbal and written communication skills
- Ability to work effectively both independently and as part of a team
Key Responsibilities
- Accurate and timely data entry of pathology request forms
- Identifying and resolving discrepancies or incomplete information
- Liaising with relevant stakeholders to obtain missing information
- Providing ad-hoc administrative and clerical support as required
Requirements
- Previous data entry experience is desirable but not essential
- Availability to work a range of shifts up until midnight, including weekends and public holidays
- Background or knowledge in pathology is desirable but not essential
- Strong understanding of and commitment to privacy and confidentiality in a medical environment
We believe everyone leads, no matter what role they are in. Our ways of leading are the behaviours that we expect our people to embody and are: Customer Focused, Accountable, Collaborative, Credible & Resourceful.
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Benefits and Wellbeing
As part of working for Healius, you will have access to a range of exciting benefits including:
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Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
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Fitness Passport – Access top fitness centres across Australia at a subsidised rate
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Corporate health insurance discounts, banking benefits and novated leasing consultations
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An e-learning platform with access to a library of courses and learning paths
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An Employee Assistance Program (EAP) dedicated to employee health and wellbeing provided by professional coaches
Our Commitment To Diversity & Inclusion
Healius is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.
How To Apply
Please click the ‘Apply Now’ button to complete the pre-screening questions and submit your application.
If you would like further details please email careers@healius.com.au.
See more of our jobs at www.healiuscareers.com and follow us on LinkedIn.
Healius are committed to responding to every applicant.