Despatch Operator

​​Job reference: #14720 

Brand: Western Diagnostic Pathology 

Location: 1 Sabre Crescent, Jandakot WA 6164 (WDP Pathology) 

Your role as a Pathology Courier Dispatch

Hours: Monday to Friday, 12:00 PM - 8:00 PM

About the Role:
We are currently seeking a Pathology Courier Dispatch to join our dynamic team at Western Diagnostics Pathology in Jandakot, WA. This varied role is based in our QML Laboratory and will see you play a vital role in ensuring the smooth running of our courier network. You will be responsible for managing the transport of pathology samples, specimens, blood products, X-rays, vaccines, and clinical waste across multiple locations, as well as stepping in as a courier when needed.

This is a fast-paced, exciting opportunity for someone with excellent organisational skills who enjoys a challenge. You’ll be the backbone of the courier network, overseeing logistics, assisting with administrative tasks, and ensuring the efficient delivery of critical medical materials.

Key Responsibilities:

• Courier Job Management: Create, organise, and prioritise courier jobs based on urgency.

• Coordination: Liaise with laboratory staff, couriers, and other departments to ensure the smooth operation of the courier network.

• Communication: Act as the main point of contact between referring medical practitioners and the medical liaison officer for store orders.

• Administrative Support: Assist with various administrative tasks as required.

• Monitor and Respond: Monitor alarms through the QML network and coordinate timely courier pickups.

• Compliance: Ensure adherence to policies and procedures, Work Health and Safety protocols, and Quality Assurance processes.

• Confidentiality: Maintain patient confidentiality and integrity at all times.

• Physical Capability: Transport and handle medical equipment and materials weighing up to 15kg.

• Time Management: Efficiently manage up to 30 courier stops per day while maintaining attention to detail.

Key Skills and Experience:

• Strong organisational and time management skills.

• Excellent communication skills, with the ability to liaise with a range of stakeholders.

• Ability to manage multiple tasks in a fast-paced environment.

• Physical fitness to manage regular handling of items weighing up to 15kg.

• A proactive attitude with the ability to follow instructions and make sound decisions when needed.

• A commitment to maintaining confidentiality and upholding high-quality standards.

Why Join Us?
This is an exciting and varied role within a leading pathology network, offering both growth opportunities and the chance to contribute to the essential services we provide to the community. If you're ready to make a meaningful impact, apply now!

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About you

• You have the ability to pick up and navigate systems
• You work well in a fast-paced environment, to ensure high quality & timely results
• Demonstrated customer service and stakeholder management skills
• You work well in a team, as you play an important part in the wider pathology division
• Valid open Australian driver’s license with an excellent driving record
• Previous Pathology Courier experience is considered highly advantageous
• You must be an Australian citizen or permanent resident or a New Zealand citizen, or hold a valid visa with permission to work

Requirements

• 2 Covid vaccines are required in this role, as well as other vaccine preventable disease evidence such as Hepatitis B
• Ability to work on a Saturday, with a rostered day off in the week

About Us

Western Diagnostic Pathology  is a part of Healius Ltd., an ASX listed business and one of Australia's leading healthcare companies and provider of private medical laboratory & pathology services.

Healius has an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia.

We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia’s largest and most complex private and public hospitals, to small Indigenous Australian communities.

Benefits and Wellbeing

As part of working for Healius, you will have access to a range of benefits including:

• A marketplace of exclusive discounts and vouchers from leading Australian and online retailers.
• Corporate health insurance discounts, banking benefits and novated leasing consultations.
• An e-learning platform with access to a library of courses and learning paths.
• An Employee Assistance Program dedicated to employee health and wellbeing provided by professional coaches.
• Fitness Passport – access fitness centres across Australia at a subsidised rate
• Career growth opportunities across the Healius network
• Being a part of a large ASX-listed organization focused on delivering positive outcomes to all Australians

Our commitment to diversity and inclusion

Western Diagnostic Pathology  Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

Healius is committed to supporting Veteran Employment - Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply.

How To Apply

Please click the ‘Apply Now’ button to complete the pre-screening questions and submit your application.

If you would like further details please email careers@healius.com.au.

See more of our jobs at www.healiuscareers.com and follow us on LinkedIn.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.