Warfarin Priority Consultant
Job reference: #12507
Brand: QML Pathology
Location: 11 Riverview Place, Murarrie QLD 4172 (QML Pathology)
Work type: Part Time (Permanent) 30.00 hours per week
Department: Warfarin Clinic
Schedule: Positions cover shifts Monday to Friday,7.30am to 6.00pm and rostered Saturdays,8.00am to 1.00pm
About us
QML Pathology is part of Healius Limited, one of Australia's leading healthcare companies, Healius is synonymous with quality, affordable and accessible healthcare for all Australians. It has an expansive network of pathology laboratories, collection centres and diagnostic imaging centres. Through this footprint and its 10,500+ people, Healius provides specialty diagnostic services to consumers and their referring practitioners. Healius provides quality healthcare services that are easily accessible and cost efficient, while supporting the coordination and continuity of quality patient care.
About the role
We are seeking an individual who is highly motivated to become part of a passionate and engaged team.
Your key responsibilities will include, but not be limited to, the following:
- Answering incoming calls from patients
- Making outgoing calls to patients and/or their carer to communicate their results and warfarin dose instructions
- Other discussions will relate to changes to medical history, and/or other medications; discussions with patient pre and post procedures, and hospital admissions
- Accepting New patients registered into the Warfarin clinic and obtaining a full medical history from doctors and hospitals
- Liaising with doctors, hospitals, pharmacies, and nursing facilities
- General administration tasks and managing patient files
About you
- Clinical background and understanding
- Excellent telephone manner and skills
- Knowledge and understanding of medical terminology
- Strong customer service focus
- Excellent communication skills
- Ability to work well within a team environment
- Must be a cohesive and contributing member of the team and display positive attitudes towards achieving outcomes
- Strong time management, interpersonal and organisational skills
- Able to analyse, consider, and solve problems
- General office, computer, and administration skills
- Sound knowledge of Microsoft Office Suite
- A willingness to adhere to departmental and organisational policies and procedures
Job reference: #12507
Brand: QML Pathology
Location: 11 Riverview Place, Murarrie QLD 4172 (QML Pathology)
Work type: Part Time (Permanent) 30.00 hours per week
Department: Warfarin Clinic
Schedule: Positions cover shifts Monday to Friday,7.30am to 6.00pm and rostered Saturdays,8.00am to 1.00pm
About us
QML Pathology is part of Healius Limited, one of Australia's leading healthcare companies, Healius is synonymous with quality, affordable and accessible healthcare for all Australians. It has an expansive network of pathology laboratories, collection centres and diagnostic imaging centres. Through this footprint and its 10,500+ people, Healius provides specialty diagnostic services to consumers and their referring practitioners. Healius provides quality healthcare services that are easily accessible and cost efficient, while supporting the coordination and continuity of quality patient care.
About the role
We are seeking an individual who is highly motivated to become part of a passionate and engaged team.
Your key responsibilities will include, but not be limited to, the following:
- Answering incoming calls from patients
- Making outgoing calls to patients and/or their carer to communicate their results and warfarin dose instructions
- Other discussions will relate to changes to medical history, and/or other medications; discussions with patient pre and post procedures, and hospital admissions
- Accepting New patients registered into the Warfarin clinic and obtaining a full medical history from doctors and hospitals
- Liaising with doctors, hospitals, pharmacies, and nursing facilities
- General administration tasks and managing patient files
About You
- Excellent telephone manner and skills
- Knowledge and understanding of medical terminology
- Strong customer service focus
- Excellent communication skills
- Ability to work well within a team environment
- Must be a cohesive and contributing member of the team and display positive attitudes towards achieving outcomes
- Strong time management, interpersonal and organisational skills
- Able to analyse, consider, and solve problems
- General office, computer, and administration skills
- Sound knowledge of Microsoft Office Suite
- A willingness to adhere to departmental and organisational policies and procedures
Benefits and Wellbeing
As part of working for Healius, you will have access to a range of benefits including:
- A marketplace of exclusive discounts and vouchers from leading Australian and online retailers.
- Corporate health insurance discounts, banking benefits and novated leasing consultations.
- An e-learning platform with access to a library of courses and learning paths.
- An Employee Assistance Program dedicated to employee health and wellbeing provided by professional coaches.
- Fitness Passport – access fitness centres across Australia at a subsidised rate
- Career growth opportunities across the Healius network
- Being a part of a large ASX-listed organization focused on delivering positive outcomes to all Australians
Our commitment to diversity and inclusion
QML Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.
Healius is committed to supporting Veteran Employment - Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply.
Vaccination Requirements
QML Pathology is committed to providing a safe working environment and taking all reasonably practicable steps to ensure that its people and the community are protected against vaccine-preventable diseases. The Australian Immunisation Handbook lists the immunisations recommended for health care workers.
How To Apply
Please click the ‘Apply Now’ button to complete the pre-screening questions and submit your application.
If you would like further details please email careers@healius.com.au.
See more of our jobs at www.healiuscareers.com and follow us on LinkedIn.
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