Warfarin Priority Consultant

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Date: 24 Dec 2025

Location: Murarrie, Queensland, AU, 4172

Company: Healius

Make a difference in patient care while building your career in healthcare administration. Join our Warfarin Care Clinic team and play a vital role in supporting patients and clinicians in the safe management of warfarin therapy.
 


About Us

QML Pathology is part of Healius Pathology Network, one of Australia’s leading healthcare companies. We operate over 100 medical laboratories and 2,000 patient collection centres nationwide, providing 1 in every 3 pathology services in Australia. Working with us means joining a large, stable organisation that offers career development, learning opportunities, and the chance to make a real impact in patient care.
 
 
About The Role
 
Located at our central Murarrie laboratory, the Warfarin Care Clinic is designed to support patients prescribed warfarin and their referring doctors. As a Clinical Support Officer (internally titled Warfarin Consultant), you’ll be the first point of contact for patients and healthcare providers, ensuring safe and effective warfarin management through timely communication of results and dosage instructions.
 
 
This is a full-time permanent role, working 5 days per week with shifts between 7:30am and 6:00pm Monday to Friday, plus rotational Saturday and public holiday shifts.
 

Key responsibilities and duties include:

  • Provide patient care and support by responding to incoming calls from patients, doctors, and allied health carers
  • Make outgoing calls to patients or their carers to communicate INR results and deliver clear, safe warfarin dosage instructions
  • Register new patients and obtain medical histories from doctors and hospitals
  • Liaise with patients, doctors, hospitals, pharmacies, and nursing facilities regarding changes to medical history, medications, and provide advice pre- and post-procedures or hospital admissions
  • Manage patient records and clinical information accurately in our systems
  • Perform general administration tasks to keep the clinic running smoothly

 

About You

To be successful in this role, you will be someone who is passionate and confident in a role where providing patient care is at the heart of what you do. You’ll bring:
  • Experience liaising with patients in a medical or healthcare setting
  • A background in nursing, medical, or laboratory work (highly beneficial but not essential)
  • Excellent customer service and communication skills
  • Confidence in handling clinical information and providing clear instructions
  • Strong organisational skills and the ability to work collaboratively in a team
  • Basic computer skills and familiarity with Microsoft Office
 
If you’ve worked in a hospital, medical centre, pathology, or similar environment, or you’re looking to transition from a clinical role into a patient-focused administration position, this could be the perfect opportunity for you.

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Benefits, Perks and Wellbeing

As part of working for Healius, you will have access to a range of benefits & perks including:

• Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).

• Fitness Passport – Access top fitness centres across Australia at a subsidised rate

• Corporate health insurance discounts, banking benefits and novated leasing packaging

• An e-learning platform with access to a library of courses and learning paths

• An Employee Assistance Program (EAP) dedicated to employee health and wellbeing provided by professional coaches

 

Our Commitment to Diversity And Inclusion

QML is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

Healius is committed to supporting Veteran Employment - Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply.

 

How To Apply

Please click the ‘Apply Now’ button to complete the pre-screening questions and submit your application.

If you would like further details please email careers@healius.com.au.

See more of our jobs at https://healiuscareers.com.au/Pathology/ and follow us on LinkedIn.