Receptionist / Medical Administrator

Job Reference: 20012 

Location: 60 Waterloo Road, North Ryde NSW 2113 (Kossard Dermatopathologists)
Work Type: Full Time, Permanent – 38 hours per week (on site)
Schedule: Between 8:30am–4:30pm, Monday to Friday and Public Holidays, as required

Why You’ll Be Excited About This Role

At Healius, we all have one thing in common: we’re passionate about making a difference to the health of Australians. Right now, it’s an exciting time to join us as we transform into a stronger, more agile organisation focused on excellent customer and patient experiences, smarter ways of working, and providing a great place to work.

This is a fantastic opportunity for a Medical Administration Officer / Receptionist to join our welcoming and highly specialised dermatopathology laboratory based in North Ryde. You will be fully supported with training and guidance to help you settle into the role with confidence, while working in a warm, friendly and professional environment alongside a vibrant team of dermatopathologists.

About Us

Healius has an expansive network of over 80 medical laboratories and 2,000 patient collection centres operating across metropolitan, regional and remote Australia. We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia’s largest and most complex private and public hospitals, to small Indigenous Australian communities. This means you will be working in a business large enough to offer job stability and security, interstate mobility and the opportunity to fulfil your career ambitions.

What You’ll Be Doing

In this varied and fast‑paced role, you will provide high‑quality administrative and secretarial support to our dermatopathologists while delivering exceptional service to our internal and external stakeholders.

Key responsibilities include:

• Providing excellent, professional customer and administrative service to key stakeholders and colleagues
• Acting as a Medical Secretary for a team of dermatopathologists, including:
• Handling inbound and outbound phone calls with general practitioners, specialists, surgeons, medical staff and internal colleagues
• Managing faxing of reports and requests
• Processing department‑related mail and email correspondence
• Printing, copying and scanning documents
• Filing and retrieving slides
• Liaising and correlating with Marketing
• Processing stores orders for the laboratory, office and clients
• Managing inventory
• Supporting additional office duties and pathologist requests as required
• Troubleshooting cases
• Transcribing dermatopathology dictation accurately using transcription software

What Type of Person Will Be Successful

You are a professional, organised and detail‑oriented administrator who enjoys working in a medical environment. You thrive on multitasking, take pride in accuracy and enjoy contributing to a collaborative and supportive team culture.

You will ideally bring:

• A professional manner with an excellent phone presence
• Strong time management skills with the ability to prioritise competing tasks
• High‑level organisational skills and attention to detail
• The ability to work both independently and as part of a team
• Typing speed of 70+ WPM with excellent touch‑typing skills
• Outstanding literacy and accuracy using British/Australian English
• Willingness to learn department‑specific medical terminology and transcription software

The following skills will be highly regarded:

• Experience as a medical typist, medical secretary or in a similar role
• Previous administration experience
• Experience or study within a health‑based science or healthcare environment
• Familiarity with medical terminology, particularly histopathology
• Previous audio transcription experience

We believe everyone leads, no matter what role they are in. Our ways of leading are the behaviours we expect our people to embody: Customer Focused, Accountable, Collaborative, Credible and Resourceful.

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Benefits, Perks and Wellbeing

As part of working for Healius, you will have access to a range of benefits & perks including:

• Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
• Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
• Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
• Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
• Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.

Our Commitment to Diversity And Inclusion

Kossard Dermatopathologists is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

Healius is a part of the Commonwealth Government's Veteran Employment Committment (VEC) and has been recognised as a Veteran Employment Supporter. Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply.

How To Apply

Please click the ‘Apply Now’ button to complete the pre-screening questions and submit your application.

If you would like further details please email careers@healius.com.au.
See more of our jobs at www.healiuscareers.com and follow us on LinkedIn.

Healius is committed to responding to every applicant.