Laboratory Liaison Officer
Job reference: #12841
Brand: Western Diagnostic Pathology
Location: 1 Sabre Crescent, Jandakot WA 6164 (WDP Pathology)
Work type: Full Time (Permanent) hours per week
About us
Western Diagnostic Pathology is part of Healius Limited, one of Australia's leading healthcare companies, Healius is synonymous with quality, affordable and accessible healthcare for all Australians. It has an expansive network of pathology laboratories, collection centres and diagnostic imaging centres. Through this footprint and its 10,500+ people, Healius provides specialty diagnostic services to consumers and their referring practitioners. Healius provides quality healthcare services that are easily accessible and cost efficient, while supporting the coordination and continuity of quality patient care.
Western Diagnostic Pathology (WDP) provides diagnostic pathology services to more than two million patients throughout Western Australia and the Northern Territory each year. We have 10 medical laboratories across the region, more than 200 collection sites, and a team of nearly 900 people who are dedicated to providing quality care to patients, and accurate and timely results to medical practitioners. We pride ourselves on our commitment to research, innovation, and continuous improvement. We know that in order to deliver a superior service to patients and practitioners across western and central Australia, we need a passionate team of talented professionals who are committed to working with us to build strong relationships with medical practitioners by putting them, and the patients they represent, at the centre of everything we do.
Reporting to the Collections Business Partner, this role will support the newly formed collection operations team. The Laboratory Liaison Officer is responsible for assisting in the coordination of priority specimens, general collection/laboratory enquires, administrative tasks and non-laboratory testing. This role is responsible for the despatch and timely return of results for tests performed on behalf of Cardioscan. Maintaining collection documentation and participating in projects as required.
To be successful in this role, you will have following skills and experience:
• Sound knowledge in pathology workflow.
• Excellent customer service skills.
• Ability to multi task, exceptional time management problem-solving skills.
• Understanding of Cardioscan procedures – Holters, BP and ECG’s.
• Practical knowledge of pathology collection or laboratory testing and understanding of preanalytical processes.
• Computer literacy including proficiency in MS Office.
It will be considered highly advantageous for applicants to hold the following qualifications or skills:
• A degree or professional qualification in a relevant field, such as a Diploma or Certificate III in pathology collection is required.
• Substantial experience in pathology collection.
• Experience with Laboratory Information system (for example, ULTRA) is highly desirable.
• Demonstrated experience in problem solving and continuous improvement.
Additionally, the successful applicant will possess the ability to work rotating shifts, including weekends.
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Benefits and Wellbeing
As part of working for Healius, you will have access to a range of benefits including:
- A marketplace of exclusive discounts and vouchers from leading Australian and online retailers.
- Corporate health insurance discounts, banking benefits and novated leasing consultations.
- An e-learning platform with access to a library of courses and learning paths.
- An Employee Assistance Program dedicated to employee health and wellbeing provided by professional coaches.
- Fitness Passport – access fitness centres across Australia at a subsidised rate
- Career growth opportunities across the Healius network
- Being a part of a large ASX-listed organization focused on delivering positive outcomes to all Australians
Our commitment to diversity and inclusion
Western Diagnostic Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.
Vaccination Requirements
- Vaccine preventable disease evidence such as Hepatitis B is a requirement of this role
- Other vaccinations based on location may be required / setting
Western Diagnostic Pathology is committed to providing a safe working environment and taking all reasonably practicable steps to ensure that its people and the community are protected against vaccine-preventable diseases. The Australian Immunisation Handbook lists the immunisations recommended for health care workers.
For further information or a confidential discussion, please contact Tracey Sgroi, National Collections Advocate on 0423 021 330. Please submit your application via email to [email protected] quoting reference number 12841
Applications close Monday 28th October 2024