ADF Billing Specialist

Job Reference: 19879 

Why You Will Be Excited About This Role

At Healius, we all have one thing in common: we are passionate about making a difference to the health of Australians. And right now, there’s never been a more exciting time to join us. As we continue our transformation into a stronger, more agile organisation, we are focused on delivering excellent customer and patient experiences, smarter ways of working, and providing a great place to work.

This is a newly created opportunity to play a pivotal role in the successful delivery of our Australian Defence Force (ADF) pathology contract. As the dedicated expert responsible for billing ADF‑related pathology tests, you will ensure accurate, compliant and timely billing for this nationally significant partnership.

In this hands‑on role, you’ll collaborate closely with a wide range of stakeholders, giving you direct visibility and influence across the full billing lifecycle. With a clear purpose, strong cross‑functional collaboration, and the chance to contribute to an important national contract from day one, this is an exciting opportunity to make a meaningful impact within a busy but supportive finance team.

About Us 

Healius has an expansive network of over 80 medical laboratories and 2,000 patient collection centres operating across metropolitan, regional and remote Australia.

We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia’s largest and most complex private and public hospitals, to small Indigenous Australian communities.

This means that you will be working in a business large enough to offer job stability and security, interstate mobility, and opportunities to fulfil your career ambitions.

What You Will Be Doing

As an ADF Billing Specialist, you will be working exclusively on our ADF contract to ensure all ADF‑related pathology tests are billed accurately, compliantly and in line with contractual, Commonwealth and State requirements. This is a hands‑on role where you will take ownership of the end‑to‑end billing process, proactively identify issues, and work closely with key stakeholders to ensure timely and accurate billing outcomes.

Key responsibilities include:

• Deliver timely and accurate billing for ADF accounts.
• Monitor and audit ADF billing activity to ensure completeness and accuracy.
• Identify billing errors, Xtend/Suspend issues and other discrepancies, correcting and re‑issuing invoices where required.
• Support Revenue Assurance audits and error‑correction activities to uphold revenue integrity.
• Ensure all billing processes meet contractual obligations and comply with relevant Commonwealth and State legislation.
• Monitor AR ageing (ATB) for overdue ADF accounts in partnership with the AR Collections Lead.
• Strengthen billing processes through proactive issue identification, escalation and solution support.
• Build and maintain strong working relationships and effective communication with ADF Accounts teams and internal stakeholders to support prompt resolution of billing queries.
• Contribute to the continuous improvement of billing workflows, documentation and standardisation across ADF accounts.

What Type of Person Will Be Successful

To be successful in this role, you will be detail‑driven, accountable and confident managing billing accuracy from end to end. You’ll communicate clearly, work collaboratively across stakeholders, and take ownership of escalating issues when needed. Your ability to follow processes, identify errors and support continuous improvement will be key to maintaining strong billing integrity.

You will bring:

• Experience in a billing role, ideally within an Australian pathology or healthcare organisation.
• Experience and confidence working with billing and financial systems
• High attention to detail and accuracy
• Ability to follow processes and maintain compliance with contractual and legislative requirements.
• Strong communication and stakeholder engagement skills, with the ability to work collaboratively across teams.
• Intermediate Excel skills

We believe everyone leads, no matter what role they are in. Our ways of leading are the behaviours that we expect our people to embody and are: Customer Focused, Accountable, Collaborative, Credible & Resourceful.

.

Benefits, Perks and Wellbeing

As part of working for Healius, you will have access to a range of benefits & perks including:

• Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
• Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
• Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
• Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
• Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.

Our Commitment to Diversity And Inclusion

Healius is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

Healius is a part of the Commonwealth Government's Veteran Employment Commitment (VEC) and has been recognised as a Veteran Employment Supporter. Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply.

How To Apply

Please click the ‘Apply Now’ button to complete the pre-screening questions and submit your application.

If you would like further details please email careers@healius.com.au.
See more of our jobs at www.healiuscareers.com and follow us on LinkedIn.

Healius is committed to responding to every applicant.