Clinical Trials Coordinator NSW

Job Reference: 19907 

Why You’ll Be Excited About This Role

At Healius, we all have one thing in common: we’re passionate about making a difference to the health of Australians. Right now, it’s an exciting time to join us as we transform into a stronger, more agile organisation focused on excellent customer and patient experiences, smarter ways of working, and providing a great place to work.

In this role, you’ll play a key part in coordinating and supporting clinical trials across NSW, ensuring high-quality set-up, processing and delivery of clinical trial pathology testing for key clients. Your work will support groundbreaking research while partnering closely with laboratory operations and clinical stakeholders.

 About Us

Laverty Pathology is part of Healius, one of Australia’s leading healthcare companies. Healius has an expansive network of over 80 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia. We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia’s largest and most complex private and public hospitals, to small Indigenous Australian communities. This means that you will be working in a business large enough to offer you job stability & security, interstate mobility and the opportunity to fulfil your career ambitions.

What You Will Be Doing

You will support the National Clinical Trials Manager in the coordination and delivery of awarded clinical trials across NSW, acting as a key liaison for clients and ensuring all trial-related pathology testing is executed accurately and efficiently.

Key responsibilities:

• Support the National Clinical Trials Manager with the implementation and coordination of awarded clinical trials
• Act as the first point of contact for clinical trial clients, delivering a customer-focused experience
• Resolve and/or escalate client issues or complaints as they arise
• Ensure timely reporting and delivery of results to clients
• Maintain compliant storage of samples post-analysis and facilitate retrieval as requested
• Identify opportunities to grow business and revenue through existing and new referrers
• Maintain compliance with regulatory standards and client KPIs
• Contribute to strategic communication plans for internal and external stakeholders
• Attend marketing conferences and events as required

What Type of Person Will Be Successful

To be successful in this role, you will be an experienced Scientist with a strong understanding of core lab operations and the urgency required in clinical trial processing. You’ll be comfortable coordinating multiple stakeholders, resolving issues, and ensuring that trial activities meet both regulatory and client expectations.

You will meet the following criteria:

• Bachelor of Biomedical Science or equivalent
• 4+ years’ experience as a multidisciplinary or core laboratory scientist
• Strong understanding of core lab operations and urgent processing requirements
• Understanding of clinical trials (desirable)
• Demonstrated ability to collaborate, motivate and lead colleagues to achieve KPIs
• High attention to detail and commitment to high quality standards
• Strong business and project management skills, including problem solving
• A mindset for identifying and seizing opportunities in the clinical trials market

We believe everyone leads, no matter what role they are in. Our ways of leading are the behaviours that we expect our people to embody and are: Customer Focused, Accountable, Collaborative, Credible & Resourceful.

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Benefits, Perks and Wellbeing

As part of working for Healius, you will have access to a range of benefits & perks including:

• Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
• Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
• Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
• Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
• Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.

Our Commitment to Diversity And Inclusion

Healius is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

Healius is a part of the Commonwealth Government's Veteran Employment Committment (VEC) and has been recognised as a Veteran Employment Supporter. Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply.

How To Apply

Please click the ‘Apply Now’ button to complete the pre-screening questions and submit your application.

If you would like further details please email careers@healius.com.au.
See more of our jobs at www.healiuscareers.com and follow us on LinkedIn.

Healius is committed to responding to every applicant.