Key Account Manager, Hospitals

Job Reference: 11914 

Why You Will Be Excited About This Role

At Healius, we all have one thing in common, we are passionate about making a difference to the health of Australians.

And right now it's an exciting time to join us, as we transform into a stronger, more agile organisation focused on excellent customer & patient experiences, smarter ways of working, and building a great place to work, joining our mission to be the best pathology provider in Australia.

About Us 

Healius employs 10,000+ passionate people, with an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia. 

We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia’s largest and most complex private and public hospitals, to small Indigenous Australian communities. 

This means that you will be working with purpose whilst being a part of a business big enough to offer interstate mobility, job security and opportunities to fulfill your career ambitions.

What Type of Person Will Be Successful

What You Will Be Doing
Reporting to the National Hospital and PHI manager, and covering VIC/WA, the Hospital Key Account Manager will play a key role in promoting one of Australia’s leading pathology providers. 
In this autonomous role, you will be working closely with key stakeholders in hospitals within your allocated territory developing strong relationships, monitoring performance, responding to queries, and helping develop and execute territory business plans to achieve commercial revenue targets
 

Your key responsibilities will include:

•    Develop and maintain strong relationships with existing key  clients, including C-Suite Executives hospital administrators, procurement officers and department heads.
•    Serve as the primary point of contact for key accounts, addressing hospital needs and concerns effectively across the territory either face-to-face or virtually via Teams 
•    Lead and manage multiple projects across the territory with a strong customer service mindset .
•    Create and implement account strategies tailored to the specific needs and goals of each key client.
•    Identify growth opportunities within existing accounts and develop strategies to capitalize on them.
•    Negotiate contracts and agreements with existing and new  accounts
•    Monitor and manage contract performance, addressing any issues or discrepancies that arise via Salesforce CRM on a daily basis .
•    Maintain in depth knowledge of promotional materials and  services aligning with clients need. 
•    Gather intelligence of target market, provide insights on market changes
•    Work collaboratively with local team to achieve shared goals by sharing knowledge, experience, and insights
•    Attending national and state-based conferences and when required
 

What Type of Person Will Be Successful
These are the type of attributes & skills you would possess:
•    Tertiary or equivalent qualifications in Science, Healthcare or Business with specialist sales experience
•    Solid experience in a similar role promoting services rather than products
•    Solid commercial and strategic acumen 
•    Ability to develop deep insights, uncover market gaps, drive innovation, collaborate and lead
•    Strong analytical negotiation skills and  creative problem-solving skills to manage revenue and budget initiatives
•    Creating and seizing opportunities to expand into new markets
•    Established relationships with hospital KOL’s in Victoria and Western Australia  
 

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Benefits, Perks and Wellbeing

As part of working for Healius, you will have access to a range of benefits & perks including:

• Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays).
• Fitness Passport – Access top fitness centres & pools across Australia at a subsidised rate.
• Corporate health insurance discounts, banking benefits and novated leasing salary packaging.
• Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform.
• Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members.

Our Commitment to Diversity And Inclusion

Healius  is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

Healius is a part of the Commonwealth Government's Veteran Employment Committment (VEC) and has been recognised as a Veteran Employment Supporter. Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply.

How To Apply

Please click the ‘Apply Now’ button to complete the pre-screening questions and submit your application.

If you would like further details please email careers@healius.com.au.
See more of our jobs at www.healiuscareers.com and follow us on LinkedIn.

Healius is committed to responding to every applicant.