Veterinary Liaison Officer

Job reference: #13059

Brand: Healius

Location: north ryde

Work type: Full Time (Permanent)

About us

Healius is part of Healius Limited, one of Australia's leading healthcare companies, Healius is synonymous with quality, affordable and accessible healthcare for all Australians. It has an expansive network of pathology laboratories, collection centres and diagnostic imaging centres. Through this footprint and its 10,500+ people, Healius provides specialty diagnostic services to consumers and their referring practitioners. Healius provides quality healthcare services that are easily accessible and cost efficient, while supporting the coordination and continuity of quality patient care.

About Us

Vetnostics Pathology Laboratory Services is a specialist veterinary pathology laboratory dedicated to providing diagnostic pathology services to veterinarians. Vetnostics Pathology has a team of dedicated and experienced veterinary pathologists. The service offers a wide range of veterinary pathology laboratory testing, including biochemistry and haematology, microbiology, endocrinology, serology, histopathology and cytology. Reporting to the National Veterinary Business Development Manager we are currently seeking a Veterinary Liaison Officer for NSW and ACT. 

Based in North Ryde, NSW, this is a full-time role working 38 hours per week. Some regional travel will be required in this role.  Attractive remuneration will be offered to the successful candidate.

This position is responsible for maintaining existing client relationships as well as building new client relationships through the identification of business opportunities. 

Key responsibilities of this role

• Maintaining and improving existing customer service and client relationships
• Building new customer relationships
• Strengthen and build market position - identify new opportunities for growth
• Providing client support, acting as a customer advocate covering all areas of service delivery.
• Collaborating with management to support our business to provide a quality and efficient service
• Networking - attend relevant events such as Continuing Education Sessions and Marketing and Promotional Events
• Meet required behavioral (customer, operational & functional) and financial KPI’s (as determined by the business)
• Working with key operational team members to manage customer and laboratory expectations

The successful candidate will have:

• Experience in the veterinary industry
• Business development or marketing experience is desirable
• Demonstrated outstanding communication skills
• A level of initiative and be self-driven
• Excellent planning and organizational skills, with the ability to effectively prioritise and meet tight deadlines.

Benefits and Wellbeing

As part of working for Healius, you will have access to a range of benefits including:

• A marketplace of exclusive discounts and vouchers from leading Australian and online retailers.
• Corporate health insurance discounts, banking benefits and novated leasing consultations.
• An e-learning platform with access to a library of courses and learning paths.
• An Employee Assistance Program dedicated to employee health and wellbeing provided by professional coaches.
• Fitness Passport – access fitness centres across Australia at a subsidised rate
• Career growth opportunities across the Healius network
• Being a part of a large ASX-listed organization focused on delivering positive outcomes to all Australians

Our commitment to diversity and inclusion

 Healius is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

Healius is committed to supporting Veteran Employment - Veterans and candidates with Australian Defence Force (ADF) experience are encouraged to apply.

How To Apply

Please click the ‘Apply Now’ button to complete the pre-screening questions and submit your application.

If you would like further details please email careers@healius.com.au.

See more of our jobs at www.healiuscareers.com and follow us on LinkedIn.

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.